We ship within 24 to 48 hours from a variety of locations (depending on the specific product) but primarily from Korea.

Your shipping​ cost will be calculated at checkout after you input your address details. The shipping costs vary from country to country.

After you have placed your order with us, you will receive an automated email response that will be sent to the email address you entered when making your purchase. This automated email response will confirm that we have received your payment and that your order is being processed as this has now entered our system to be dispatched within the usual dispatch timescale.

If you have any particular concerns please reach out to us (orders@veloria-store.com) or using the button below.